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| A-Star
Privacy Policy [ in full ] |
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October
14, 2005
At AStar we recognize that privacy is important. This
Policy applies to all of the products, services and
websites offered by AStar Inc. or its subsidiaries or
affiliated companies (collectively, AStar's "services").
In addition, where more detailed information is needed
to explain our privacy practices, we post separate privacy
notices to describe how particular services process
personal information, which are accessible from the
navigation bar to the left of this notice.
If you have any questions about this Policy, please
feel free to contact us through our website at http//:www.privacy
Matters/AStar.com.
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Information we collect
and how we use it: |
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We offer a number of services
that do not require you to register for an account
or provide any personal information to us, such as
AStar Search. In order to provide our full range of
services, we may collect the following types of information:
• Information
you provide - When you sign up for
a AStar Account or other AStar service or promotion
that requires registration, we ask you for personal
information (such as your name, email address and
an account password). For certain services, such as
our advertising programs, we also request credit card
or other payment account information which we maintain
in encrypted form on secure servers. We may combine
the information you submit under your account with
information from other AStar services or third parties
in order to provide you with a better experience and
to improve the quality of our services. For certain
services, we may give you the opportunity to opt out
of combining such information.
• A-Star cookies
- When you visit AStar, we send one
or more cookies - a small file containing a string
of characters - to your computer that uniquely identifies
your browser. We use cookies to improve the quality
of our service by storing user preferences and tracking
user trends, such as how people search. Most browsers
are initially set up to accept cookies, but you can
reset your browser to refuse all cookies or to indicate
when a cookie is being sent. However, some AStar features
and services may not function properly if your cookies
are disabled.
• Log information
- When you use AStar services, our
servers automatically record information that your
browser sends whenever you visit a website. These
server logs may include information such as your web
request, Internet Protocol address, browser type,
browser language, the date and time of your request
and one or more cookies that may uniquely identify
your browser.
• User communications
- When you send email or other communication
to AStar, we may retain those communications in order
to process your inquiries, respond to your requests
and improve our services.
• Affiliated sites
- We
offer some of our services in connection with other
web sites. Personal information that you provide to
those sites may be sent to AStar in order to deliver
the service. We process such information in accordance
with this Policy. The affiliated sites may have different
privacy practices and we encourage you to read their
privacy policies.
• Links - AStar
may present links in a format that enables us to keep
track of whether these links have been followed. We
use this information to improve the quality of our
search technology, customized content and advertising.
For more information about links and redirected URLs,
please see our FAQs.
• Other sites
- This Privacy Policy applies to web
sites and services that are owned and operated by
AStar. We do not exercise control over the sites displayed
as search results or links from within our various
services. These other sites may place their own cookies
or other files on your computer, collect data or solicit
personal information from you.
A-Star only processes personal information for the
purposes described in the applicable Privacy Policy
and/or privacy notice for specific services. In addition
to the above, such purposes include:
• Providing
our products and services to users, including the
display of customized content and advertising;
• Auditing, research and analysis
in order to maintain, protect and improve our services;
• Ensuring the technical functioning
of our network; and
• Developing new services.
You can find more information about how we process
personal information by referring to the privacy notices
for particular services.
A-Star processes personal information on our servers
in the United States of America and in other countries.
In some cases, we process personal information on
a server outside your own country. We may process
personal information to provide our own services.
In some cases, we may process personal information
on behalf of and according to the instructions of
a third party, such as our advertising partners.
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Choices for personal
information |
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When you sign up for a particular
service that requires registration, we ask you to
provide personal information. If we use this information
in a manner different than the purpose for which it
was collected, then we will ask for your consent prior
to such use.
If we propose to use personal information for any
purposes other than those described in this Policy
and/or in the specific service notices, we will offer
you an effective way to opt out of the use of personal
information for those other purposes. We will not
collect or use sensitive information for purposes
other than those described in this Policy and/or in
the specific service notices, unless we have obtained
your prior consent.
You can decline to submit personal information to
any of our services, in which case AStar may not be
able to provide those services to you.
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AStar only shares personal information
with other companies or individuals outside of AStar
in the following limited circumstances:
• We have your consent.
We require opt-in consent for the sharing of any sensitive
personal information.
• We provide such information
to our subsidiaries, affiliated companies or other
trusted businesses or persons for the purpose of processing
personal information on our behalf. We require that
these parties agree to process such information based
on our instructions and in compliance with this Policy
and any other appropriate confidentiality and security
measures.
• We have a good faith belief
that access, use, preservation or disclosure of such
information is reasonably necessary to
(a) satisfy any applicable law, regulation,
legal process or enforceable governmental request,
(b) enforce
applicable Terms of Service, including investigation
of potential violations thereof,
(c) detect,
prevent, or otherwise address fraud, security or technical
issues, or
(d) protect
against imminent harm to the rights, property or safety
of AStar, its users or the public as required or permitted
by law.
If AStar becomes involved in a merger, acquisition,
or any form of sale of some or all of its assets,
we will provide notice before personal information
is transferred and becomes subject to a different
privacy policy.
We may share with third parties certain pieces of
aggregated, non-personal information,
such as the number of users who searched for a particular
term, for example, or how many users clicked on a
particular advertisement. Such information does not
identify you individually.
Please contact us at the address below for any additional
questions about the management or use of personal
data.
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We take appropriate security
measures to protect against unauthorized access to
or unauthorized alteration, disclosure or destruction
of data. These include internal reviews of our data
collection, storage and processing practices and security
measures, as well as physical security measures to
guard against unauthorized access to systems where
we store personal data.
We restrict access to personal information to AStar
employees, contractors and agents who need to know
that information in order to operate, develop or improve
our services. These individuals are bound by confidentiality
obligations and may be subject to discipline, including
termination and criminal prosecution, if they fail
to meet these obligations.
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A-Star processes personal information only for the
purposes for which it was collected and in accordance
with this Policy or any applicable service-specific
privacy notice. We review our data collection, storage
and processing practices to ensure that we only collect,
store and process the personal information needed
to provide or improve our services. We take reasonable
steps to ensure that the personal information we process
is accurate, complete, and current, but we depend
on our users to update or correct their personal information
whenever necessary.
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Accessing and updating
personal information |
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When you use A-Star services, we make good faith
efforts to provide you with access to your personal
information and either to correct this data if it
is inaccurate or to delete such data at your request
if it is not otherwise required to be retained by
law or for legitimate business purposes. We ask individual
users to identify themselves and the information requested
to be accessed, corrected or removed before processing
such requests, and we may decline to process requests
that are unreasonably repetitive or systematic, require
disproportionate technical effort, jeopardize the
privacy of others, or would be extremely impractical
(for instance, requests concerning information residing
on backup tapes), or for which access is not otherwise
required. In any case where we provide information
access and correction, we perform this service free
of charge, except if doing so would require a disproportionate
effort. Some of our services have different procedures
to access, correct or delete users' personal information.
We provide the details for these procedures in the
specific privacy notices or FAQs for these services.
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A-Star regularly reviews its compliance with this
Policy. Please feel free to direct any questions or
concerns regarding this Policy or AStar's treatment
of personal information by contacting us through this
web site or by writing to us at http//:www.privacy
Matters/AStar.com When we receive written complaints
at this address, it is AStar's policy to contact the
complaining user regarding his or her concerns. We
will cooperate with the appropriate regulatory authorities,
including local data protection authorities, to resolve
any complaints regarding the transfer of personal
data that cannot be resolved between AStar and an
individual.
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Please note that this Privacy Policy
may change from time to time. We will not reduce your
rights under this Policy without your explicit consent,
and we expect most such changes will be minor. Regardless,
we will post any Policy changes on this page and,
if the changes are significant, we will provide a
more prominent notice (including, for certain services,
email notification of Policy changes). Each version
of this Policy will be identified at the top of the
page by its effective date, and we will also keep
prior versions of this Privacy Policy in an archive
for your review.
If you have any additional questions or concerns about
this Policy, please feel free to contact us any time
through this web site or at http//:www.privacy
Matters/AStar.com
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